Privacy Policy
To create a wonderful world for our customers, partners, community, and the nation, Globe Capital Venture Holdings, Inc. and/or 917Ventures Inc. and its affiliates (collectively "917Ventures," "we," "us," "our") put you, our customers, first. Because we care for you, we regard your privacy with the utmost importance.
This Privacy Policy outlines our policy in relation to the collection, use, and protection of your Personal Data to provide you with a wonderful customer experience. It applies to all the services provided by 917Venture through its various ventures as outlined below.
From time to time, we may update our Privacy Policy to reflect current changes in our policy and the law. When we do so, we will notify you by posting it on our website for your information and reference.
Our company creates, builds, and operates various corporate ventures as part of our business model. Each of these ventures has a unique approach to personal data processing. In our commitment to be transparent with you, we've provided information below to give you an idea of what each venture collects and processes.
The Philippine Data Privacy Act allows us to collect and process such information based on several criteria, including consent. When we collect Personal Data about you in each of these ventures, it is our policy to let you know exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on, before we do so.
Pettr is an online pet healthcare platform that connects pet owners with veterinarians, pet clinics, and pet services providers for ease of access and availability. The platform, via its mobile application, allows customers to avail of on-demand online consultations; to conveniently find and schedule visits with nearby clinics; to manage a digital pet passport which contains your pet's medical history; to avail of pet grooming/walking services; and to purchase pet medicine, vitamins, and other pet-related products online with partner clinics, veterinarians, pharmacies, service providers, and merchants through our online marketplace.
We collect and process Personal Data from customers when they create accounts with us; schedule consultations with our partner veterinarians and pet clinics; engage our partner pet services providers; use Pettr's digital pet passport service; and/or purchase goods from our partners through our website/mobile application. We also collect and process Personal Data from our partner veterinarians when they register through the same channels. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.
We generally collect and process the full name, email address, physical address/location information, name/breed of pet, and mobile number of customers through our website or mobile application for the following purposes:
1. To create the customer’s online account, which will be used to engage Pettr’s services either through our website or through our mobile application. Initially, account creation will be done through our website, then later securely migrated/transferred to our mobile application upon launch. Thereafter, data collection and processing for the purpose outlined in this policy can be performed on both our website and our mobile application;
2. To match and connect the customer with an available veterinarian or pet clinic for online consultations, scheduled visits, and/or the purchase of pet goods, supplies and/or medicines from our partners;
3. To help the customer find nearby veterinarians or clinics and to facilitate the delivery of pet goods, supplies and/or medicines purchased through our platform;
4. To track and monitor customer activities on our website and/or mobile application for purposes of security and service improvement and development;
5. To obtain insights to help improve our products, services, and the customer experience
6. To provide and communicate to you the services you availed of, including service care, and support; and
7. To send communications from Pettr regarding commercial and promotional alerts, advertisements, and surveys.
At his/her option, the customer may use Pettr’s Digital Pet Passport to manage his/her pet’s medical history, including scheduled consultations, check-up results, prescribed medicines/vitamins, and completed/prospective vaccination/medication shots/dosage. The pet medical history contained in the Digital Pet Passport shall be used strictly to allow the customer to monitor his/her pet’s health status and to share such information for the veterinarian’s reference during consultations and visits.
We collect financial account information such as GCash account numbers and other modes of payment from our customers to facilitate compensation for pet goods purchased from our online partners.
We also collect the full names, contact information, birthday, clinic/hospital affiliation, animal specialization, and Professional Regulatory Commission (PRC) identification, business registration, payment information, Tax Identification Number and number of veterinarians who register to be our partners through our website/mobile application. We do so for the following purposes:
We also collect the full names, contact information, birthday, clinic/hospital affiliation, animal specialization, and Professional Regulatory Commission (PRC) identification, business registration, payment information, Tax Identification Number and number of veterinarians who register to be our partners through our website/mobile application. We do so for the following purposes:
1. To specifically match and connect customers with the appropriate veterinarians who are legally and professionally qualified; and
2. To ensure that the veterinary services extended by our partners to customers comply with PRC regulations, including the issuance of valid prescriptions for animal medication;
3. To facilitate payment for services and to comply with applicable laws, rules, and/or regulations;
4. To track and monitor partner activities on our website and/or mobile application for purposes of security and service improvement and development;
5. To obtain insights to help improve our products, services, and the customer experience
6. To send communications from Pettr regarding commercial and promotional alerts, advertisements, and surveys.
We collect the full names, contact information, Professional Regulatory Commission (PRC) identification (if applicable), business registration, payment information, and Tax Identification Number of individual clinic owners/operators, service providers, merchants, and/or their authorized representatives who also register to be our partners through our website/mobile application and wish to offer their products/services on our online marketplace. We do so for the following purposes:
1. To onboard partner clinics, service providers, and/or merchants onto our online marketplace and to allow them to feature their products/services;
2. To facilitate payment for products/services offered on our online marketplace and to comply with applicable laws, rules, and/or regulations;
3. To track and monitor partner activities on our website and/or mobile application for purposes of security and service improvement and development;
4. To obtain insights to help improve our products, services, and the customer experience
5. To send communications from Pettr regarding commercial and promotional alerts, advertisements, and surveys.
When you use our services, we collect and process information such as your rate of use, and IP address for the following purposes:
1. To onboard partner clinics, service providers, and/or merchants onto our online marketplace and to allow them to feature their products/services;
2. To facilitate payment for products/services offered on our online marketplace and to comply with applicable laws, rules, and/or regulations;
3. To track and monitor partner activities on our website and/or mobile application for purposes of security and service improvement and development;
4. To obtain insights to help improve our products, services, and the customer experience
5. To send communications from Pettr regarding commercial and promotional alerts, advertisements, and surveys.
Through the Pettr website, we collect cookies, web beacons, small data text files or similar technologies primarily to ensure that the core functions of our website are optimally accessible to you including promotional materials. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.
For more information, please see our Cookie and Tracker Policy.
Concati is an online marketplace and management platform that allows users/developers/customers to search through, discover, and utilize a wide range of enterprise-grade application programming interfaces (APIs) with various features and capabilities for integration into their digital solutions, applications, and systems.
We collect and process your Personal Data when you create an account through our website. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.
We generally collect and process the full name, e-mail address, and mobile number of sole proprietors or authorized representatives/points of contacts of interested business entities through the account creation process on our website for the following purposes:
a. To facilitate the creation of your account in our service platform and the implementation of appropriate security measures and access controls;
b. To fulfill our respective obligations based on your subscribed services and our terms and conditions;
c. To provide and communicate to you the services you availed of, including service care, and support;
d. To facilitate payment for products purchased on the marketplace; and
e. To send communications from Concati regarding commercial and promotional alerts, advertisements, and surveys.
To verify the identity of sole proprietors and their legal eligibility to enter a business relationship with Concati and to further facilitate payment for products they purchase on the marketplace, we also collect their Tax Identification Number, individual/business address, and date of birth. Such processing is intended to minimize the risk of fraud and other forms of illicit activity in the marketplace.
When you use our services, we collect and process information such as your rate of use, and IP address for the following purposes:
a. To design and create new products and services based on end-user behavior and preferences;
b. To determine whether you’ve reached or exceeded the limits of your service;
c. To generate data needed to enhance your end-user experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
d. To maintain service quality and security and to provide after-sales care and support;
e. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.
Through the Concati website, we collect cookies, web beacons, small data text files or similar technologies primarily to ensure that the core functions of our website are optimally accessible to you including promotional materials and other content. Without these cookies and/or trackers, you will be unable to navigate through our website properly. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.
For more information, please see our Cookie and Tracker Policy.
II. INFORMATION WE SHARE IN GENERAL